This page explains how subscriptions to The Intimacy Series are billed, renewed, and cancelled, and how to reach us. Memberships are sold directly by Bob's Retail Enterprises LLC. There is no third-party payment processor and no card processing on this site — you send payment yourself through Cash App or Zelle.
Membership — $99.00 USD for 12 months. A single, one-time payment. This is the only membership offered.
Nothing renews automatically. We do not store a card, we never charge you again, and there is no subscription to cancel. When your 12 months end, access simply stops unless you choose to purchase another year.
After you complete the join form you are given a reference number and our Cash App and Zelle details. You send the payment yourself, with the reference number in the memo field. Once it arrives we email your access code, usually within one business day.
There is nothing to cancel. Your membership ends on its own after 12 months.
Because access to digital content is granted immediately, subscription fees are generally non-refundable. However, we want you treated fairly: if your payment did not result in an access code, you paid twice, or a technical problem prevented access, contact us within 30 days with your reference number and we will review it in good faith and refund where warranted.
For any billing question, cancellation, or to identify a charge:
We respond to billing inquiries promptly, typically within one business day.